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Included
With License |
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Live
Support
Every GuestVision
salon receives toll free technical support as
a part of their license. We have representatives available during
regular business hours coast-to-coast and every GuestVision
technical support member is fully
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versed in the product and can resolve nearly every
issue on the first call. Should your solution require additional
software developments we can project when that fix or feature
will be available in a future update.
Help Me Technology
A picture is worth a thousand
words. Just click “Help Me!” from the Help Menu on the
GuestVision screen to bring up your screen at our offices.
A GuestVision support person can guide you not just
verbally through the telephone but by demonstrating
the solution to your question on-screen and then watch
as you try it. This feature is included with every GuestVision
license.
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Helpful, intelligent support included free-of-charge
for every GuestVision Licensee. |
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Supportive
documentation and training materials
are complimentary. |
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Automatic updates from the GuestVision data center
near Seattle keep your software current. |
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Periodic update CDs to give you major additions
or features to the software &
installation support when you need
it. |
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Integrated
Help-Me technology to solve your problems
faster and more efficiently. |
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Comprehensive
Training |
Intuitive
Documentation
Learning your
new software is not an option nor should it
cost extra. Every GuestVision salon receives
multiple training resources to help learn
the software: The GuestVision Step-by-Step
Guide which takes a user through daily tasks with words and pictures,
a GuestVision Manager’s Guide which is geared
toward the advanced user, and an interactive
animated tutorial on-screen and available on CD for the stylists and managers
to watch at the salon or take home to learn on their home computers.
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